New York's mistake

So over the last three years my husband has been having a battle with the State of New York even though his daughter has full health insurance they keep on taking it out of his pay check.  He finally had time to actually drive to the office which is a long ways away and confront the people. The lady's excuse for the state  was that it was human error and somebody pushed the wrong button to indicate that he had to pay for all the health insurance. Now to try to get back  the almost three thousand dollars they took, he has to file a petition and wait for court date.  In the meantime they may take more out of his pay check. So ridiculous.