Urgent we don't care

My husband was feeling a little under the weather for the last couple of weeks. So I finally took him to the doctors today. Being we don't have a family doctor we went to urgent care. The sign over the door should have said we don't care. When we finally got to talk to the doctor he really didn't want to listen about my husband's aches and pains. Besides what my husband was feeling there was other questions he wanted to ask about his health. Oh but the doctor was too busy to listen to anything my husband had to say. And basically mumbled a few words and made his way to the door leaving the nurse there to try to explain things that she couldn't. Aren't one of the first things a doctor is suppose to do is listen to their patient so they can give a proper diagnosis?